Untruthfull in their dealings with customers

We booked a flight on line through airticket24 for my wife from Johannesburg to Roma Australia - and when we paid for the ticket we paid extra for the option that that if we need to change the dates it would cost us nothing.<br> <br> We did this as we were not sure if the Visa will be in time, lo and behold the Visa required some extra info and we had to change the dates of the flight. <br> <br> Firstly we went on line to see what dates is available and when we had it we noticed that the flight was actually way cheaper than the one we have booked, and because we had taken out the no payment policy we thought we might even get some money back.<br> <br> This is where our problems started firstly there is no help from E-travel South Africa they rudly shrugged us off saying we have to deal with airticket24 but they refused to give us a contact no, we searched on the website we used and found a place that we can do it on line and we did do all the changes from the old to the new.<br> <br> 24hours later we received an email stating we have to pay in R978.00 to cut the story short by the time an 8 hours later the amount shot up to R1866.62 to do the changes.<br> <br> These are ********** of first class watch out for them