Internal Problems inherited by customers at Airport Modjadji Guest House.

<p>Hello Peter,</p> <p> </p> <p>I am appalled by the service I am currently receiving from this guest house in Kempton Park. I am turning 26 years old on the 26th of this month and decided to go big. I booked at the Modjadji Guest House. I have friends all over the show so I decided to arrange accommodation for my 10 guests. I reserved 5 rooms (2people per room) for all my friends at a price of R3000.00, I paid cash. I did all of this on the 15th October 2016 well in advance. I have ordered my cake, I have bought the décor and drinks for my special day to share with friends and family. To my dismay as I call the guest house recently to ask to view the venue, I was told by the guest house owner that the manager had disappeared with their ****** assets and money. Which is an unfortunate event for them but they then mentioned that they knew nothing about my bookings and will not even refund me my money. I sent my proof of payment email conversations and proof of room numbers reserved, but the owner still insists that he has nothing to do with all this. I am a customer who is inheriting the risks of the internal affairs and made to suffer this horrible punishment for their own mismanagement of their guest house? I am hurt my birthday is next weekend and I don’t know what to tell my family and friends. The owner is not cooperative and I am left helpless. I want my money back to I can at least book somewhere else where I can have fun on my birthday.</p> <p> </p> <p>Hurting and helpless,</p> <p>Charlotte.</p>