AirMobile useless in porting numbers

I have been engaging with Afrihost / AirMobile requesting that they urgently resolve an issue following a SIM swap from a physical SIM to an eSIM on Monday. My original AirMobile number was 069 *** xx84. However, the eSIM was activated with a different number, 068 *** xx94. I was advised that my original number would be transferred to the eSIM within 24 hours, but this has still not occurred. There is now a clear mismatch: AirMobile App: 069 *** xx84 eSIM/phone: 068 *** ***94 Despite this, the new eSIM appears to be using the data allocation associated with my original number. I do not necessarily object to retaining the new number, but at a minimum, the number associated with my phone/eSIM and the number reflected in the AirMobile App must be the same. Despite several calls, jtasApps and e-mails this is not getting resolved