Worst airline ever

I would honestly give them less than one star if it were possible. This airline are a bunch of ******* and are taking advantage of people during this covid time and are ruthless and money grabbers. The 1st incident we booked online and got a ticket we needed to changed the dat 48 hours before the flight which they site says you can do online, which we did, we got worried that it kept saying processing and decided to call and the first agent said it would sort it self out, then we called and were told no such service was available and the website would be wrong and my mother had to rebook a whole new flight. On the second occasion my little brother booked, went to the airport and was unable to boarded because he was told he needed to buy a return ticket on the day he was flying, what the hell. No refund no nothing Nothing was stated on the website These people are just suited up ******* that hiding behind the screen.