We were just ****med of an additional R12000 because of a system error on Tuesday 31 December 2024.

My initial review was removed because it was the 'wrong business'. Please not I did not make a mistake. We were ****med by Airlink at OR Tambo on Tuesday afternoon. We were just ****med of an additional R12000 because of a system error . We checked in online to arrive at the airport to be told we are not checked on time and needed to purchase new tickets as those tickets were null. Lindo the worker at check in refused to help even though he was the second person we went to. He only became helpful when his supervisor Vanessa got involved- she confirmed the system error but couldn't change the tickets as they were not flexible and we had to pay 12000 for tickets. The airline has no phone number just an email which has not been answered till today. We want our money back. Stop removing our reviews! There was. group of 6 men who ended up in a physical altercation with the sales staff because they do were ****med - they paid cash for 6 tickets only to be told at check in there was an error with their booking. They lost the 6 tickets and had to pay for new ones. This airline does this to foreign nationals who are desperate to go home and know we will pay one way or another.