DS
Duncan S

1 reviews | Active since Sept 2009

21 Dec 2021, 09:45

This company *****s your money for no service, be aware of the 'fine print'

We booked 4 tickets to J-Bay 2 years ago before the worst of Covid and got told in December, by the president, that we can't go on holiday. Most know this story. What you don't know is that 2 years down the line, the only options Airlink give us is to charge more for a 1 way ticket than a new ticket will cost return if you book from the start now. Impossible, no, it's true. Due to taxes and fee they have to add changing the ticket they work out much more expensive, so now our only choice is to get a refund through a voucher and after they deduct all the fees, we are left with a tenth of the initial purchase price in the form of a refund, or not even, as they are now saying they will give us a voucher for the money. In my mind all they want is everything!!! All my money and supply no service, or give me a voucher for later to spend more money with them without getting any service for the first money I paid. ******* I tell you.

0
Replies (0)