Thank you Idah

I would like to thank Idah your booking agent. On Wednesday 17th of March 2021. I would say i am one of the victims of the internet traps. I saw a return flight that was cheap and l paid for it using my card, surprisingly i was charged about R1200 more than what was advertised. Later i realised that i had booked under an agent Edreams. They gave me wrong dates. My departure was supposed to be the 26th but it gave me the 24th. Immediately i emailed them and they never rep****. The following morning i got their contact details and i called the number which was being answered in India. They said to correct the mistake they need 90 euro which is close to R1500. Tried to cancel then they said to me airlink does not refund cancellations. Called airlink call centre and was answered by an guy who said unfortunately he cannot assist. i then called again then Idah who is heavenly sent did change for me at no cost. Mind you this agent had already ****** me of close to R1200, they charged me more than what they had advertised and also gave me an incorrect date. In my mind i was thinking i had booked with airlink direct only to be told i had booked via an agent in India. Who books with an agent when you stay in Kempton Park?\ Thank you Idah, you did help me. Be blessed.

Please keep doing all the good works, hope one day you good customer service will pay off.. Thank you again.