Poor customer service!!!

Beyond shocked on customer service, from this pathetic airline. Their flight from Port Elizabeth to Johannesburg was delayed on the 29/11. With the delay it caused me to miss my connecting flight to France! Alot of poor communication given when landing in Johannesburg. Then to find someone to assist me on my accommodation was another story! They gave me my hotel at City lodge but had to check out at 11am, flight to France is only 19:20. When I went to question on a meal voucher or lounge, was told not the airline problem to accommodate me for the day while waiting for my flight the evening! Airlink I expect compensation for this inconvenience!!!