On 02 July 2025, I flew with Airlink on flight 4Z928 from Cape Town to Johannesburg

On 02 July 2025, I flew with Airlink on flight 4Z928 from Cape Town to Johannesburg. My checked baggage was left behind and only delivered the next day, when I discovered that my Adidas Samba sneakers (USD 111.53) had been ******. I submitted full evidence (invoice, photos, weight records, correspondence). Despite this, Airlink only offered USD 22.64 – far below the actual value. I officially opened my complaint on 04 July 2025, yet until today it remains unresolved. I reminded Airlink of my rights under the Consumer Protection Act (Sections 48, 54, 61) and informed them I would escalate if ignored. Since then, Airlink has failed to respond. This silence and unfair offer show disregard for customer rights. I will now escalate the matter to the National Consumer Commission (NCC) unless resolved fairly.