HUGE FLAW IN YOUR ONLINE BOOKING SYSTEM

I just made another booking for November with Airlink and realised that I made a mistake on a booking for December 2023. I entered my name twice on a return booking. My frustration is that I now have to pay dearly for that mistake (which I will not argue if the system did not have flaws) to not book myself twice and add my husband (as it was supposed to). Upon asking the operator to change the name to that of my husband I was told to pay an extra R690.00. How can your system allow a person with exactly the same name, the operator informed me that it happens that it could be a mother and daughter booking, but my question was how the hell can a mother and daughter have the same birth date?????

HUGE FLAW IN YOUR ONLINE BOOKING SYSTEM, surely the system should warn you that you are making a booking for the same person. Highly disappointed as we have been flying with your airline for a couple of years now.

Regards Extremely disappointed client. Letitia Jacobs