Front desk etiquette: NIL

My children from USA, were returning home on BC Qatar, and had a domestic flight from DBN to JHB on the iternary. We experienced the worst, unmannerly behaviour from a front desk attendant: MELISSA G : at the KING shaka check in counter. We are travellers all the time, never once did we have someone so rude, and unhelpful. AIRLINK airlines, please train your staff courtesy and manners, as travellers pay their cheque. I did NOT appreciate her unprofessionalism and when I addressed her, she had a "DONT CARE" attitude. SHAME ON YOU: MELLISSA G