Covid Rules was not follow customer care make it this is nothing.

Covid rules was not strict on flights, the flight attendance did not even say anything. The people left there mask of, an start putting it back when the cabin was prepare for landing...people was sitting next to me even lay over to each to talk??? When I email a complaint the lady answer was not good enough, her answer people have permission to take there mask off when the eat? The distance is not a meter you sit close to each other..since when did the rules changed? FLIGHT4Z569 JHB-DURBAN. I want a investigation why this happen l.