WB
William B

1 reviews | Active since Jun 2013

15 Jun 2021, 12:40

Airlink theft.

I had two return flights from Cape Town to Upington in January 2021 at a cost of R 6000 each. Airlink cancelled both return flights with no alternative. I had to hire a car and drive back to Cape Town at my expense, plus a fee for dropping back in a different province. As soon as I got back home I app**** for a refund, was told could take up to 4 months. After 5 months, still nothing from Airlink, I sent them an email, only to be told I would be be getting R134.98 refund for each ticket, a refund that should be R 3000 per ticket. airlink has tried every trick in the book not to refund me, from Covid 19, pandemic, curfew, Act of God and Force Majeure. Airlink did not fly to Upington for my return flight,, had no expenses for the flight, and yet will not refund me. This is outright theft. I urge anyone flying Airlink to think again, as they can cancel any flight and keep your money.

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