AIRLINK SUCKS

My girlfriend and I had booked tickets on this below-average airline { airlink} as there are no other flights out of Bloem at the times we wanted. I personally would have preferred to walk from Bloem to Cape Town as Airlink doesn't feel safe and is well below avarage. We informed Airlink that we were unable to fly as we both became very ill. We even provided doctors notes with blood tests to confirm we are unable to fly. When we spoke to a member about a refund, or if we can move the flight to next year, this IDIOT AT AIRLINK suggests we fly to another city., Like really. WE ARE ILL SO WE DON'T WANT TO FLY TO ANOTHER CITY.

This was done well in advance. So my question to this below-average airline is why do you even waste time with a REFUND form if no one replies back. countless emails have been sent in regards to a refund, but still no answer..

Clearly, Airlink is hard up for cash and doesn't care about its passengers. Dont waste your money and time on this USELESS Airline. I'd appreciate it if you could have the courtesy to reply back and give us an answer, it's not difficult to type a message. DON'T USE AIRLINK. THEY SUCK.....