TF
Tony F

1 reviews | Active since Jun 2021

02 Nov 2025, 18:43

AIRLINK MAKES MONEY FROM CANCELLED FLIGHT COMPOUNDING THEIR PASSENGER MISERY. THEY CANCEL AND CHARGE AN ADMIN/CANCELLATION FEE FOR CANECELLING THE FLIGHT!

We were due to fly home from KMIA to Cape Town on flight number 4Z664 on Monday 20 October 2025. In the morning they called me stating that our flight would be delayed but please go to the airport which was 2 hours away. Shortly after arriving at KMIA the flight was cancelled. They said it was weather related so not their problem how we got home but we could reschedule or get a full refund. We opted to get a hire car and drive to Jnb to get a late flight to Cape Town. There were no seats available on Airlink so we had to pay for seats on a Safair flight. Cost of car hire, one way drop off and flights over R5,000. We duly requested a refund and after about 10 days we received an e-mail showing the refund calculation - Airlink have charged a admin/cancellation fee of R506 per passenger! Are they gangsters in disguise

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