1 reviews | Active since Dec 2023
Airlink lack of compensation
26th December dep skukuza 135pm arr OR Thambo 215pm Flight started out delayed by 20 mins - no explanation Passengers finally loaded and doors closed at 2pm 5 minutes later doors open and announcement made taking on more passengers!! This took a further 30 minutes flight now delayed by one hour Flight landed at 325pm Our next flight departed OR Thambo at 4pm gate closed at 345pm so we missed our flight Next flight to Cape Town on Lift was departure 7pm and of course no more seats except in Business Class I had to pay a further R6000.00 for our flights and what was meant to be a 5 hour journey took 8 hours . Airlink will apparently not pay for our flights to Cape Town because they were only delayed by one and a half hours and that is not enough time for a compensation! This is really not fair and a terrible policy.
