MH
Mynhardt H
1 reviews | Active since Apr 2022
04 Aug 2023, 10:57
Absurd Service
I am truly astonished by the service and lack thereof received from Airlink and Travel Wings. I am also astounded by the lack of information and advice provided when a problem was reported. I requested for a name to be spelt correctly - From Louis to Lewis - and Airlink and Travel wings are charging a fee of R700.00 just to do a basic name change - that is absolutely absurd. After spending R8000 for a flight ticket to pay an additional R700 just to correct spelling is ridiculous. This is ******ing clients. and if that is the case I would highly recommend that other airlines be used rather than Airlink and Travel Wings.
I refuse to pay this fee - I will take this up with the Consumer Arbitrator.
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