Dont do business with Aircon Direct (Springs)

Worst Experience - quick to commit to installs, and you are expected to pay immediatly.

When aircon stops working after 1 week and after several calls, we then ordered 3-more before they were willing to come repair faulty one. Then One week after the repair - it stops working again.

Then the fun starts, "Whatsapp" messages are ignored, phone calls are ignored.

When you speak to the Manager/Owner Jacques he is rude and does not commit to getting the repairs done.......always driving or busy with something and will call you back & then he NEVER does.

If you cant service or repair what you install - then stick to an area you are prepared to service.

Quality of install @ 5/5 Friendliness of install team @ 5/5 After Sales Service @ minus -5/5 Commitment to customer satisfaction @ minus -5/5 Ownership of problem @ minus -5/5