kK
kim K

1 reviews | Active since Jun 2016

20 Jun 2016, 11:00

AIRCON 101 - NON-EXISTENT AFTER SALES SERVICE

<p>Recently I had a second-hand airconditioner installed. </p> <p>Stephen from Aircon101 came to our office and spent almost 2 and half hours installing. After installation it appeared we needed a bigger circuit breaker as the aircon was tripping the electricity. Stephen then said once we get the new circuit breaker installed he would happily come and finish the job and check everything is working correctly. We paid Stephen for his services before he left the premises. We had a new circuit breaker installed and duly called Stephen back to come back.</p> <p>Now, if we call Stephen he drops the calls when he realises it us. When we Whatsapp Stephen when we can see he's Online, he doesn't reply. We send messages through his website address www.aircon101.co.za and he does not reply. I have called him from my husbands cell phone which he actually answered but heard my voice and dropped the phone.</p> <p>He called my office line back as he had a missed call and heard it was me and said "Ag jinne" and put the phone down on me AGAIN ! </p> <p>How is it that businesses are complaining that there is so little work out there but yet STILL continue to offer such shocking service !</p> <p> </p> <p>For anyone looking to install or fix your aircon, DO NOT use Aircon101. They will happily come and install but if you have a problem afterward DO NOT EXPECT THEM TO COME BACK !</p>

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