UNSATISFACTORY SERVICE

I wanted to get accommodation for 5 people and used Airbnb search engine. They recommended a place and when we got there. There were looking for the booking and the quote Airbnb supp**** was for only 1 room that sleeps 2 people. I respectfully decline there other option to split us and book us in different guesthouses. This happened in January up until today I have not received my refund from Airbnb or Demepran guesthouse. Attached feedback from Demepram: The last i heard from airbnb was a message indicating that in future, they would deduct the money due to you and pay it to you before paying me any money that guests may pay in future. Unfortunately, following your booking, your review and my suspension and consequent reconnection, I have not not hosted any airbnb guests. If airbnb can instruct me to pay you this money and then, they would not deduct it from me whenever I host a guest of airbnb, I would pay it to you. Normally, following their message, they should be the ones to pay you and then debit it from me but you have been waiting too long. While I do not want you to wait any further, I am concerned that if I pay you without instruction from them, they will still deduct the money from my pay out when I host a guest. Please feel free to send this message to airbnb when you communicate with them. Regards, Demepran.