Terrible service and don't think I'm making it about race

Your app sucks. So I booked 2 places one in knysna one in wilderness. First one sorry sir we can't accommodate you just after I uploaded my ID. My mother that looks white apply for the same house a day after they can accommodate private ***. Second place in wilderness sorry sir our prices changed over Easter its now R2300 per night we can't accommodate you *** so the price went up so now you think I can't pay that.