1 reviews | Active since Jul 2019
Poor hosting and poor customer service DO NOT USE AIR BNB
This company has no honour when it comes to their bookings and neither have their hosts. I made 2 bookings. The first one I was told should not have been available because there already was another booking. Then why were the dates available on the calender? I made another booking. Accepted by the host and I paid my deposit. I messaged air bnb to confirm that this booking is secured. They phoned me to tell me not to worry this booking has been accepted and is secured. But tonight I received a message from the host saying please cancel this booking for free, I have another booking now. Good grief is there no honour in your and your host's conduct. There is no other decant accomodation over that period. I should insist that Airbnb find me decent accommodation however I will NEVER EVER use air bnb again. I will stick with Lekeslaap who is an honorable company. In all the years I have been using them there NEVER was even the slighest problem. No people be warned and be carefull when dealing with this Air bnb company. Shocking and disappointing customer service
