Not impressed

<p>I did an enquiring on date availability using Airbnb for the first time. I felt very uncomfortable having to input all my details including credit card details and I now know why!!</p> <p>I received an email to say they the accommodation was available for the dates I requested and not even 12 hours later the full amount was deducted from my credit card and the booking was confirmed.</p> <p>Surely you should have to accept or at least be given a time period in which to do so before having the full amount deducted from your account. Now that I want to cancel the reservation, it tells me that the accommodation will be reversed but not the Airbnb service fee. This is disgusting. I cannot even find a contact number or email address to be able to discuss this with them. </p> <p>So, anyone thinking of using them.... BEWARE!!</p>