Never use AirBnb

My wife and I booked a place through AirBnb in Ballito, the place looked stunning for the dates we chose 23rd-27th Sept, our booking was confirmed and the money went out of our account and we were so excited we found a place in Ballito, the only worry we had was packing. The owner then advised us that the place is no longer available, now scrambling to find another place in Ballito we managed to find Tinley Manor which was more expensive but it is a holiday and it was right on the beach, super excited we reserved and booked, again the money went off our account and we received confirmation which we printed and now we on again sorting out packing and booking a place for our dog to stay while we are away. We ready to set off from JHB to Durban on 23rd Sept, we called up the owner of the property on the 21st just to confirm what we need to bring through as this is our first AirBnB stay. The owner told us that the property should not be on the AirBnb website anymore as she requested in be removed for a whole year now and contractors are living on the property. Wow we were so surprised and shocked if we did not call the owner of the property we would of arrived in Durban with no place to stay, and yet while typing this out if you go to AirBnB's website that place is still on their site. Now we are awaiting for another refund from Airbnb.