BR
BRANDON R
1 reviews | Active since Jan 2015
26 Nov 2015, 16:05
INSANE CUSTOMER SERVICE!!! WOW!!! :)
After the host cancelling on me due to family issues, just as I got on the train up to Paris, I was immediately contacted by airbnb to sort out the problem. Long story short, during the 4 hour train ride up to Paris, airbnb has sorted out a full refund, plus extra and also set me and my girlfriend up at a 4 star hotel for the period of our stay, at no extra charge. I can honestly say I was blown away by their customer service!! Never have I received such good service!! THANK YOU AIRBNB! Please keep up the great work :)
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