Host not being Paid!!!!!

AirBnB do not pay their hosts! I have been asked by AirBnB, on 20 September 2024 to update my account profile (KYC) and did so immediately.

I have now done so 4 more times and each time I get a standardized message saying I'm not responding to their request and they are subsequently withholding guest payments. I have tried, in vain, to reach out telephonically to a relevant support member, only to be given the same drivel about the matter having to be escalated to their "Specialist Team" and that someone will "definitely" get back to me......it doesn't happen! I will then be sent another reminder message....and the process starts all over again. I am beginning to wonder if this is a ploy to purposefully withhold host's funds, as there is no logic that prevails as to why this matter would remain unresolved.

Pathetic service!

Much better to consider one of the other platforms.....volume might be slightly impacted, but at least you get paid!!