HAVENT PAID ME OUT WHAT I'M OWED

<p>I've been hosting for two years now. I've always received payment the day after my guests check in. </p> <p> </p> <p>I hosted a group TWO WEEKS ago and was going to use the money made from hosting to follow through on contracts I committed to as a freelancer. I have phoned several times (on hold to the US for 15mins at a time) written half a dozen emails, been told by a call operator (Felicia) that I've been assigned a case manager. But nothing. </p> <p> </p> <p>This negligence is seriously messing up my cash flow and my career as a freelance contractor right now - right in the middle of school holidays as well. Tearing my hair put. Considering never hosting again. Terrible administration and customer service.</p>