Disgusting Service

The service from Airbnb is disgusting, I had to load my passport photo 9 times and in doing so I lost my booking. Once I sent a message to the host on Airbnb about this and said I was going to every social media platform to let the world know of the bad service, suddenly, my passport phot was approved, does not stop there. So, I re-logged on to Airbnb and once again put in a request to stay at a property for 3 nights, and guess what Airbnb asked for proof of my passport to be re-loaded. I travel all over the world and have never been asked for proof of my Identity before I book accommodation. I got a message after I tried to make the booking, stating they will send me an e-mail within 24 hours. Now I wait again, what a joke. And the sad thing about this is that I am going on a 8 week holiday to Namibia in Africa.