DISGUSTED AND ******.

I use Airbnb to book a accommodation in Cape Town with Nader at the 2 Bed Beachfront Gem, i had to book flights as well, I did mention this is urgent and she can confirm the booking. Nader, didnt not respond quick enough so i used another Bnb, When she did reply that was less to an hour of my booking i cancel as i booked with another person. I get a text money out my account. i immediately contacted the host saying that i didnt authorise payment from my card. Nader said to go on the site and cancel. my money will be in the account. A sum of R3700 was taken out, text back and forth with no results. A few days after taking this on with Airbnb, i only received R2548.92. I was charges for cleaning and late cancellation. How can this be when it was cancelled less than an hour and i didnt authorise payment from my card. This HOLIDAY PLEASE MAKE SURE THAT YOU DONT LEAVE YOUR CARD DETAILS ON THIS SITE AS THEY RIP YOU OFF. I HAVE LOST A R1000+