Airbnb-Masingita 713 ****

They claim no responsibility when you cancel and the cancellation policy of the owner claims if you cancel after 14:00pm then you forfeit the first night, but get the rest back. I booked a stay at 13:55pm Masingita Towers - Unit 713 1 April 2022 - 4 April 2022 Rate R2000 per night Total cost of stay R2000

I then cancelled at 14:05pm As it was an accidental booking, as I received a phone-call saying that I had other complimentary Accomodation. Thus I forfeited first night stay and service fee(of which they wouldn’t have to service it). I never checked in to the Accomodation I never even went to the building I never saw the reception

But I only received R2000 of the R4000 I should of received back. The manager Chuck then ignores me for 6 whole days, then responds on the 7th day. Only to tell me, that the owner refuses to pay, then refuses to allow me to speak to the owner.

I engage Airbnb and their response is, they can’t do nothing about it as the pay back is the responsibility of the owner. Relinquishing all responsibility, which is in their bylaws, but here is my question: If I’m very tech savvy and very smart wouldn’t I just lists a nice place, and when it’s booked hack the client platform cancel their stay from their side. And always collect cash without ever having to let anyone stay in my place.