1 reviews | Active since Jun 2016
AirBnb keeping you on a string waiting for payment
I have now been waiting for a payment since 17 Jan, in addition to two further payments which are still outstanding. Despite several phone calls and endless AI driven correspondence, I am still not paid. First it was claimed that the problem was on the side of my bank and that payment had been processed. After a week I was asked to verify my account suddenly and then this was given as he reason for non-payment. No such problem was experienced before so this simply does not make sense. No apology for having mistakenly accused my bank of not releasing the payment, and again NO PAYMENT IS STILL FORTHCOMING. They have now lumped all three payments together due to me together, effectively circumventing the fact that the first payment has still not been deposited in my account for no good reason. This company uses delaying tactics and policies which require that a query needs to be closed within five days to avoid dealing with you query. Very disappointing indeed for company like this to be appear to be exploiting it's virtual monopoly in this industry.
