DS
David S
1 reviews | Active since Aug 2011
06 Sept 2021, 21:20
Airbnb is more and more unprofessional and *****ing my money
Airbnb gave me a voucher for € 109 for money I paid for an apartment full of mold. They will not renew my voucher or refund my money. The voucher was extended once by a nice manager Gabriel. I haven't been able to use it until now due to travel restrictions from Covid and personal health issues. Now Airbnb is trying to ***** my money. Shame on you.
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Replies (1)DS
David S's updateReviewer Update
14 Sept 2021, 05:35HERE THEIR ANSWER AFTER MY LAWYER SEND THEM AN EMAIL. THEIR OWN VOUCHER THEY NEVER PAID OUT.
Hello David,
After a full review of the available information, we’ve determined, based on our Terms of Service, that we’re unable to support your account moving forward and it will be removed from the Airbnb platform. Removal means that your account will no longer be accessible, and you won’t be able to create another one. This also affects any duplicate or future accounts.
You can learn more about this in our Help Center:
airbnb.com/help/article/432
We’ve given your case and its details careful consideration. At this time, we won’t be able to restore your account or offer you additional support on this matter.
Best,
Sarah K.
Hello David,
After a full review of the available information, we’ve determined, based on our Terms of Service, that we’re unable to support your account moving forward and it will be removed from the Airbnb platform. Removal means that your account will no longer be accessible, and you won’t be able to create another one. This also affects any duplicate or future accounts.
You can learn more about this in our Help Center:
airbnb.com/help/article/432
We’ve given your case and its details careful consideration. At this time, we won’t be able to restore your account or offer you additional support on this matter.
Best,
Sarah K.
DS
David S's update14 Sept 2021, 05:35
Reviewer Update
HERE THEIR ANSWER AFTER MY LAWYER SEND THEM AN EMAIL. THEIR OWN VOUCHER THEY NEVER PAID OUT.
Hello David,
After a full review of the available information, we’ve determined, based on our Terms of Service, that we’re unable to support your account moving forward and it will be removed from the Airbnb platform. Removal means that your account will no longer be accessible, and you won’t be able to create another one. This also affects any duplicate or future accounts.
You can learn more about this in our Help Center:
airbnb.com/help/article/432
We’ve given your case and its details careful consideration. At this time, we won’t be able to restore your account or offer you additional support on this matter.
Best,
Sarah K.
Hello David,
After a full review of the available information, we’ve determined, based on our Terms of Service, that we’re unable to support your account moving forward and it will be removed from the Airbnb platform. Removal means that your account will no longer be accessible, and you won’t be able to create another one. This also affects any duplicate or future accounts.
You can learn more about this in our Help Center:
airbnb.com/help/article/432
We’ve given your case and its details careful consideration. At this time, we won’t be able to restore your account or offer you additional support on this matter.
Best,
Sarah K.