Airbnb is a ****!!!

My wife, my two baby girls and I just drove 1000km only to arrive at the location and be told that Air Bnb is ****ming us! They booked us into a hotel that they have no relationship with. They then said they will help me and after that they just stopped communicating and ignored all my correspondence. My family and I slept in the car and are still sitting in the car more than 24 hours after we were supposed to check in. I am beyond words and would advise holiday makers and accomodation seekers to rather use the booking.com app as they seem to know what they are doing and will not put the lives of your small children and loves ones at risk so that they can make a lousy $50.