Air BnB is dishonest

Air BnB have suspended payments to me for my accommodation that is listed on there site. The premises is listed in a trust, I have had this operational for a couple of years now. They say I must produce my Trust Deed, I do not have this its at my Attorneys. I have however given them proof from SARS that the trust is registered with the IT number , they still refuse to release my payments, this is basically theft, they are withholding my funds and earning interest at the same time.. You cannot speak to a actual human being, there is no option to do so, its telephonic automated generated responses or responses on the App itself, saying the exact same thing everytime, so also computer generated. They say you can email them but there is no email address anywhere on there site.