AIR B& B sucks. no accomadation on arrival , despite full payment.

WE booked accomadation , via AIRb&B in september 2021 , for plettenberg bay. the accomadtion was fully paid for , with a 50% deposit upfront , and the final 50% balance in 1st week in december 2021. accomadation date was 27 december 2021. on arrival , we found that the property had been sold to a new owner in october 2021, and thus was not available to us. we were now STUCK without ACCOMADATION in PLETT. IN DECEMBER !!!! Airb&B has no contact information for telephonic contact , in SOUTH AFRICA??? what a disgrace. AIRB&B is quick to take yoyur bookings and money, but leaves you stranded in such circumstances , no contact details on there website, or theirso-called contact / info / help links. i will never book on AIRB&B again. USUALLY book on BOOKING.COM , which has a help desk in CAPE TOWN ,although i have not had to use it, thankfdully