1 reviews | Active since Apr 2017

20 May 2019, 15:30

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Would give a 0 here if I could. I travel internationally often and have used Air-O-Car everytime but after the last few experiences, I will not use them again. The second last time I used them, my car stank of food which took me days to get the smell out, I wanted to vomit when I was given my car. I contacted Henco who acknowledged he was one of the owners so I sent him my concern and never heard back from him, sent a few follow ups and then gave up. I thought I would give them one more chance and used them for my last trip but when I was given my car back yesterday I notice my cell phone charger plugged in, and it is the old one that I no longer use (there are 2 in my centre consol). I then had a look in my consol and everything was upside down, I am OCD so this is always in order. I have again gone through to Henco and no reply! I will not use them again and sadly as I work for a travel company they have now lost a lot of revenue from our clients and our employees. What exactly do their staff do with our cars?

0
Replies (1)
Air-O-Car Care
Air-O-Car Care's reply10 Mar 2020, 07:53
Official
Dear Sir/Madam, 

We confirm that this matter has been resolved.