UNPAID CLAIM

Claim submitted on the 10th September 2022 and still not one word from anyone at KLM (besides the obvious automated response that gets sent when doing a follow up).

Emailing the customer care department is useless as they could not even be bothered to even acknowledge receipt of my multiple emails.

It is beyond rediculous and unprofessional of a large company like KLM to just ignore customers or not be able to provide customers with an update and/or timeline for payment of a claim incurred because of KLM.

It has got to such a point whereby KLM is leaving us with no option but to have this resolved by getting attorneys involved.

Shame on you KLM.