1 reviews | Active since Apr 2017

18 Dec 2017, 14:02

Poor communication

Our family's flight time for a flight to Amsterdam from Durban was changed to 1,5 hours earlier, and we were not informed of the change. Luckily I double checked and found out, otherwise we would have very likely missed the flight. That is very poor communication on the part of KLM, and not what I have come to expect from such a solid company. Disappointing.

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