Pathetic airline....useless for a First World Company

What a pathetic airline.. We were passengers On flight KL0592 on 27 Nov 2022...No on -board entertainment system working for an 11 hour flight and all you can say is "Sorry for the inconvenience". Your only dinner option was vegetarian.....what the F? I asked for beef and was told you don't offer it...No real milk for my coffee, only powdered stuff. Breakfast time you did not even bothered to ask me for anything....had to do it myself. No one to clear the trays afterwards for 30mins....done just in time for landing.... No one to offer any beverages between meals....

And then next flight from Amsterdam to Helsinki (KL1169) that we missed because your useless "friends" at passport control......Hundreds of people to be helped with only 4 people at the desks.....Now we found out that you have been having this issue for many months....Thank for the heads-up.... You even set up a compensation fund for the many travelers that missed their flights....but now probably not even going to bother to compensate us for the extra expenses..... All this was really "fun" with a 3-year old... Thank you for ruining my holiday!

Stay away from these clowns if you can!!!