1 reviews | Active since Nov 2022
Missing Laggage no assistance
I flew from South Africa-Nairobi - Amsterdam then to Lisbon only for my laggage to be left being in Kenya. I logged a report at the airport when I landed on the 8th of July and till today 10th July they haven't sent my bag to me.
My bag was located in Nairobi and was supposed to be sent yesterday to Lisbon but it did not. They decided to send it again today and to land at Lisbon at 11am but it's 14h24 and they can't confirm if the bag was sent from Nairobi or even received. Everytime I call the story changes.
I have been wearing the same clothes for the last 4 days, I don't have my chronic medicine and I am already feeling sick. I'M leaving for SA on Friday and I need my bag today.
This is the worse service I've ever received in my entire life, I need my Laggage and meds today before something bad happens to me.
