KLM Royal Dutch Airlines disaster of an airline

I had flown out on Tuesday the 11th of September on KLM to Amsterdam, however when we arrived our connecting flight to Berlin was canceled and we were rerouted via Vienna and then to Berlin. When we arrived, there was no sign of my luggage bag which is completely unacceptable. We were at the airport everyday until the 17th of September whilst in Berlin. There was no compensation for this negligence and for the inconvenience, as I was there for the Berlin Marathon. My second leg of the trip was to Amsterdam which I had to spend money on toiletries and clothing, which is unacceptable. They had not only lost my bag, but my medication, my toiletries, clothing, sneakers etc! This was a huge expense which I did not budget for and when I arrived back in Cape Town, the KLM branch are completely pathetic and were of no help.

To this day I have not received an email, call or even a letter about anything and I am still without my bag.

This has been the worst experience I have ever had with an airlines.