KLM and Airlink SA

Most *********** people working in this company. Mumbling on the phone not even be able to talk proper the English's language, Unfriendly, most of the time not reachable, wasting costumers time and Money on the phone. Unable to solve problems in case of wrong booking details, like change of name on the flight ticket or wrong booking services. Instead of booking extra luggage, they booked for us lounge access online. They are misleading people, seems like it they are from foreign countries employed as cheap labor, sitting in call centers. This Stupidity can`t be topped. And again no control measures in place here in SA, they are going away with `******`. I needs to put a stop on this. Unbelievable and we would never recommend this flight company to other people. One of the most unprofessional service ever seen in my life!