KLM

It was my first time flying with KLM. I was extremely disappointed. The staff on board of flight KL0597, on the 18th August was by far the worst interaction i have had with any airline. I had an old gentleman sitting next to me - this gentleman asked one of the flight assistants for help with something,this flight assistant blatantly told this gentleman that she was busy and abruptly told him to move out of the way as she couldn't help him. I waited exactly 3 hours to get a pair of earplugs which i had requested in the beginning of the flight. I had to ask 3 different flight assistants for the same thing. The last flight assistant who was the head flight attendant told me to get up from my middle seat and go chase after the first lady i had asked. I am utterly disappointed and frankly i don't think you should have people working for your airline who are not caring and compassionate people. This is part of a service we as customers pay for,and this is the treatment we get? I am at a loss for words!