1 reviews | Active since Jul 2010
Don't fly KLM - fly a proper airline
I would never normally fly KLM, but I bought a ticket to Glasgow and wanted to stop and see Amsterdam. So the return trip included 15 hrs in Amsterdam. 15 hrs because I wasn't sure I'd get the Schengen visa, if I didn't it wasn't too long to sit in Schipol airport for. Turns out they gave me a 3 month Schengen visa, starting a month before the trip. So I tried to change the leg from Glasgow to Amsterdam to an earlier date, for more time in Amsterdam, but KLM refused. So I thought, no problem, I'll fly Easyjet on that leg. When I arrived at Schipol to take up the final leg of Amsterdam to Jhb, KLM had cancelled the flight, even though it was booked and paid for. They finally said they would put me back on the flight for a payment of nearly R2000. I had to pay, the alternative was to stay in Amsterdam. Apparently, even if I had checked in for the Glasgow-Ams flight online, and not appeared for the flight, I would not have had this problem. Its disgusting and straight theft, but according to KLM, its in the smallprint, so they can legally do what they like in this respect. <br> I normally fly Emirates or Lufthansa, and I advise everyone to avoid the weirder airlines like KLM.
