SF
Shane F

1 reviews | Active since Dec 2019

22 Dec 2019, 16:09

Luggage loser

This is the third trip that AirFrance have failed to deliver my luggage at the final destination. The last time I received my luggage on return to home, after three weeks abroad. This time our skiing clothing is in the luggage and if history repeats itself, my skiing holiday will be spoiled- thanks to AirFrance. Apart from serious financial implications, we will have to wait another year before having the opportunity again. I also find it very frustrating as there is no one to contact to expedite resolution- but for upgrades, seats, anything that entails extra money for the airline, the apps are full up. Not my first prize for air travel.

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