Totally unhelpful from AIO

This platform is completely unreliable. My entire crypto balance was drained, despite taking every precaution. I only had the application installed briefly—two years ago—when I created the account and transferred the funds. Since then, it was never used on any of my devices. My 12-word recovery phrase was securely stored on paper, inaccessible to anyone.

Their claim that malware on my local PC is to blame is unfounded, and theft of my access keys is impossible. Customer support has been completely unhelpful. I strongly advise anyone facing similar issues to report the incident to TRANXCHK at ₜᵣₐₙₓCₕₖ@Gₘₐᵢₗ.Cₒₘ