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jennygaillard J
1 reviews | Active since Sept 2016
04 Mar 2019, 14:32
Worst service ever
So I posted before and because I tried to get them to give me a answer they turned down my claim saying I can fight them they will fight back SHAME on you I am a pensioner you are responsible and now you threaten me for not paying my claim, What a bad company to do this will not recommend any one to you, easy to take money but no regard for responsibility!
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Replies (2)
AIG South Africa Limited's replyOfficial
04 Mar 2019, 14:38Dear Mrs Gaillard
We acknowledge receipt of your review and sincerely apologize again for the frustration you are experiencing. One of our consultants will be in contact with you shortly.
I can assure you that the matter will be thoroughly investigated and feedback provided.
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's reply04 Mar 2019, 14:38
Official
Dear Mrs Gaillard
We acknowledge receipt of your review and sincerely apologize again for the frustration you are experiencing. One of our consultants will be in contact with you shortly.
I can assure you that the matter will be thoroughly investigated and feedback provided.
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's replyOfficial
12 Mar 2019, 12:14Dear Ms Gaillard
Thank you for your email dated 7 March 2019 with requested documentation attached. Your claim will be reviewed and feedback will be provided by close of business 15 March 2019.
We trust you find the above in order.
Kind regards,
Customer Resolutions Team
Thank you for your email dated 7 March 2019 with requested documentation attached. Your claim will be reviewed and feedback will be provided by close of business 15 March 2019.
We trust you find the above in order.
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's reply12 Mar 2019, 12:14
Official
Dear Ms Gaillard
Thank you for your email dated 7 March 2019 with requested documentation attached. Your claim will be reviewed and feedback will be provided by close of business 15 March 2019.
We trust you find the above in order.
Kind regards,
Customer Resolutions Team
Thank you for your email dated 7 March 2019 with requested documentation attached. Your claim will be reviewed and feedback will be provided by close of business 15 March 2019.
We trust you find the above in order.
Kind regards,
Customer Resolutions Team