Worse service ever.

<p>i forwarded a claim on the 3rd of July and to date and claim has not been resolved. No customer service at all. All risk is the brokers and you have to run after them all the time. Left messages for the manager and she never returns you call. Innovation handles these claims they said they went paying on the 10th July 17 but it went days and they made excuses and never came back to me. They had a system error last month and only advise customers two days before they are debited that they will be debited additional this month, this was only done because they are not paying the claim until payment is received for the new month which is their error. There is no customer service at all and you cannot take their word for granted as they never stick to their promise. Bad experience with AIG, ALL RISK INSURANCE BROKERS AND INNOVATION. They where suppose to send me proof of payment yesterday and still nothing that goes to show that they dont stick to their promises.</p>