Wonderful Service

<p>I am a travel consultant. While we offer AIG insurance to clients, I am very very seldom involved when a claim arises, so I have little first-hand experience with dealing with a claim. I recently had clients who sadly, at the last minute, had to cancel their much anticipated holiday, due to the Dad being involved in an accident. Because they were so busy dealing with his rehabilitation, his wife asked me if I could assist with the claim by liaising with AIG. I will admit I was not enamoured at the idea, as most people say dealing with any insurance claim is a pain, but I agreed to help as much as I could. Well, based on my experience with AIG, I will never again be apprehensive about dealing with them again. They were not only very efficient, but they were always friendly, polite and most helpful. They helped me with some areas I was not sure of how to deal with, and then settled the claim very quickly. AIG, THANK YOU so much for your professional and polite service. I must in particular mention a gentleman called Ryan Murray (he is a Travel Claims Examiner – I’m not entirely sure what that is), who when I had a query on the settlement, explained it all, and sorted it out quickly … VERY quickly. I was amazed, and most grateful for the assistance. Will never have ANY qualms about recommending AIG to travellers.</p>