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Tino V

1 reviews | Active since Apr 2013

09 Jul 2015, 10:26

VERY VERY POOR SERVICE

I own a automotive glass replacement company and replaced a windscreen on one of their clients vehicles. This was in March 2015. The client unfortunately passed away in May and we still have not been paid for the work that has been done. I have done work for AIG in the past and that time I also waited almost 3 months for my payment. I am glad they do not insure me, what if I passed away and my family had to wait for them to get their act together to pay out my life policy? My wife and kids would probably be out on the street because they would take forever to settle the claim. We are talking of a little amount for the windscreen claim and they can't even pay that out. Shame on you!!!!

0
Replies (1)
AIG South Africa Limited
AIG South Africa Limited's reply09 Jul 2015, 12:05
Official
Hello Tino75,


Good day Tino Visser,

We acknowledge receipt of your complaint.

We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.

Kind Regards,

Customer Care Unit

Operations - Service Delivery Unit

AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193

T: 086 111 601
F: ***

This email and all content are subject to the disclaimer

Compliance: www.aigcompliancehelpline.com

www.AIG.com